Important Notice: Progress and Character Loss in Palworld

Dear Palworld Players,

We wanted to address the frequent reports of sudden loss of game progress in Palworld.

As fellow gamers, we get how frustrating this is. Over the last weeks, we have been working hard to optimize our servers and improve the save game situation. Because Palworld is still in its alpha phase, instability with save games is an unfortunate reality at this stage. This is a confirmed bug that the Palworld developers are addressing and it is not isolated to our servers alone; it affects servers hosted by various providers and official servers as well.

In the meantime, some of our recommendations are:

Recommendations to Help with Palworld Progress Loss

1) Using our automated tasks tool to schedule automated restarts at intervals of 3 hours, which can help with memory leak crashes. Please check out our automated tasks guide here.

2) If you lose significant progress, here are some useful configuration settings that may help you get back to your current state quicker. You can find them in your servers web interface in the Config Files:

• Setting: Exp Rate set to 100
• Description: Determines the rate at which players gain experience points
• Setting: Death Penalty set to “Lose nothing“
• Description: Determines the penalty for player death
• Setting: Pal Capture Rate set to 100
• Description: Affects the likelihood of successfully capturing Pals
• Setting: Player Auto HP Regenerate set to 10
• Description: Rate at which the player’s health automatically regenerates
• Setting: Collection Drop Rate set to 10
• Description: Multiplier for the rate at which gatherable items drop

Should you need further assistance, our support team is here to help. Please do not hesitate to reach out to us at https://support.nitrado.net.

We appreciate your patience and understanding as we work through these issues. We remain committed to providing you with the best gaming experience possible and hope that a permanent solution will be found soon.

Thank you for your continued support.