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    I Have a Recent Crash Log

    I Have a Recent Crash Log

    Resolving ARK: Survival Evolved Crash Logs

    There are many reasons why ARK: Survival Evolved might generate a crash log. The most common cause is when the game suddenly fails to load the world save.

    The Solution

    • Go to your Nitrado Web Interface.
    • Select “Restore Backup.”

    • If only map saves were lost (no player saves were lost):
      • Select a map save backup from a date before the crash log.
      • Check the file sizes of the different map saves. If you notice a significant difference in file size, try restoring a backup from just before the file size change.
      • Restart your server after selecting a backup.

    • If the above method does not bring your server back online:
      • Select a “Server Backup” from an earlier date.
      • Allow the system to restore the backup. This may take some time, so please be patient as your server may restart multiple times.

    If you continue to experience issues, don’t hesitate to reach out to our support team for further assistance.

     

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    Resolving ARK: Survival Evolved Crash Logs

    The Solution

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    12/1/2022

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