PayPal Yen Currency Support Ending Soon – How Are You Affected?

PayPal Yen Currency Support Ending Soon – How Are You Affected?

We want to inform you about an important change affecting PayPal payments. As of June 26, 7pm JST, our payment system will no longer support Yen for PayPal payments. This means that customers using PayPal for their ongoing subscriptions will need to take action. We have shared your available options below.

Looking to continue with PayPal for upcoming purchases in General?

• You won’t need to worry about subscriptions, so switching the main currency in your account is the only change that you have to make. Below, you will find the process of how to switch your currency.
• If this is not an option for you, you will need to choose another payment method which we are able to offer the currency Japanese Yen for.

You have an active PayPal subscription based on Japanese yen?

If you are running a service with active PayPal subscriptions on Japanese Yen, you should choose one of the options below to ensure that your service will be auto-renewed. We will automatically change the main currency to €, if at shutdown time, a PayPal subscription on Yen is active, to ensure that your subscription continues. (See option 1 below)

Option 1 – Do Nothing and Get Automatically Switched to € as Your Account Currency

On 26 June 7 PM JST we will deactivate the Yen currency for the PayPal payment method.

• All accounts with active PayPal subscriptions on Yen will be switched to Euro [€] as the main currency without there being an impact on pricing or additional fees. This will guarantee that your auto-renewals will continue but future charges will be done in € (also for all future purchases)
• You can switch back to Yen by changing your main currency. But as PayPal is not supported after June 26, we recommend switching your payment method to credit card to not affect your subscription.

Option 2 – Manually Switch the Currency on Your Nitrado account

Sometimes, you may need to change the currency your account is set to. You can do this very easily by following the steps below.

1. First, you need to be logged into your Nitrado account and navigate to the top right corner.
2. Next to your username, you’ll find the language of the page and the currency.
   
3. Clicking on this space will open a menu with the different languages ​​in which you can set the page to, and at the bottom, you’ll find the different currencies in which you can set your account to.
   
4. Selecting the new currency will take you to a second page. On this page, you’ll see the amount you have in your wallet and the currency exchange. If you don’t have any money in your wallet, no fee will be applied.
   
   • During the PayPal Yen shutdown, a one-time currency fee waive will occur ensuring that it’s as easy as possible to adjust the currency of your account.
5. You’ll need to accept the currency change and the fee by pressing “Change currency now”.
   
6. Finally, click on “Confirm” to complete the change. There you have it! Your account will now be in a different currency.

Upon changing currency, all pricing/invoices on your account will display in that currency. You can switch at any time.

Option 3 – Switch to Credit Card

You may need to change the payment method for your services from time to time, depending on where your funds are located. Thankfully, it’s a simple and quick process. You can change your account payment method with two methods: one at the time of purchasing a service and the second when you charge your Nitrado account.

Option 3.2 – Charging a Nitrado Account

1. First, you will have to click on your username.
   
2. In this menu, select the “Charge Account” option.
   
3. This will send you to another page with a pop-up window where you will need to select the amount you want to charge. Very important: The minimum charge amount is 0.50€ or according currency equivalent.
   
4. Finally, you can select the payment option. Upon payment of the charge, this will save that option as your default payment method.
   
5. Select your desired credit card and make sure that the “Save information for future  payments” is activated.
   
6. Then, proceed to charge your account to save the payment method.
7. Next, use the dropdown under your username to select “My Services”.
8. Select the server you have an active and then click “Manage Automatic Extension”.
   
9. In the next dropdown you see, select “Extend with Visa” to switch your payment method for that service to a credit card.
   
10. Lastly, proceed and press “Save change” to confirm that.

Option 3.2 – Purchasing a Service

1. Making a purchase:
   If you’re wanting to purchase a new server at the same time, log in to your account and proceed with the purchase of your service as you normally would.
   
2. Selecting Your Current Payment Method:
   During the payment process, you’ll notice that the payment method you used last time has been automatically selected.
   
3. Change Your Payment Method:
   If you want to use a new payment method, simply click on the new option. It’s that easy!
   
4. Confirm the Changes:
   Once you’ve selected the new payment method, upon placing the order you’ll be able to enter your payment details and continue onward to your next server adventure!
5. Next, use the dropdown under your username to select “My Services”.
6. Select the server you have an active and then click “Manage Automatic Extension”.
   
7. In the next dropdown you see, select “Extend with Visa” to switch your payment method for that service to a credit card.
   
8. Lastly, proceed and press “Save change” to confirm that.

There you go! You’ve successfully updated your payment method on your Nitrado account.