FAQ - Frequently asked questions

Is it possible to cancel / refund a rented domain?

It isn't possible to refund a domain, as it's registered at an external registrar right after the initial payment. All dues are transferred to the registrar, which makes a refund impossible.

However, we are able to delete a domain even before it expires if you, for any reason don't want the domain anymore. Please be aware that we can't refund any costs if you choose to delete a domain.
To request an early removal of a domain, send us a support ticket naming your request and the specific domain.

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