Nitrado ARK Server Not Showing Up

Nitrado ARK Server Not Showing Up

Connecting to your Nitrado ARK: Survival Ascended server is the first step towards a grand adventure with friends. However, this can be interrupted by the server not appearing for you to join. Encountering this issue can become frustrating, especially when there’s not an immediate solution. If you’re having trouble finding your ARK: SA server – do not worry, we have you covered!

We have listed the most common reasons why you could not find your Nitrado ARK: Survival Ascended Server and how to solve it.

Why is My Nitrado ARK Server Not Showing Up?

Server Offline

A common issue you might run into is not realizing your ARK: SA server is offline, which stops everyone from joining. Fortunately, fixing this is super easy!

Head towards your Nitrado web interface and check your server status. If you can see the Start Server button, it means your server is offline and you just have to click on it to go online. Once everything loads, hop in to make sure it’s working smoothly.

Update Missing

Ensure that your ARK: Survival Ascended game is updated on your end. To check if the server has the latest update applied you’ll need to make sure that your server version is the same as the one in the official ARK Community Forums.

In case of mismatching versions, restart your server on the web interface. If for some reason the restart doesn’t solve the situation, you can contact our support team.

Crossplay

If you are playing from Xbox or PlayStation, ensure that the crossplay options are active in your web interface and that the “Xbox-only multiplayer” or “Playstation-only multiplayer” filter is not activated in-game.

Game Corruption

Another common case for not finding your game server is a crash on your server log files that can be caused by a corrupt save game, incompatible mods, or incorrect settings. If you haven’t made any changes recently to your server, this might be the case. Revise your log files and look for this error:

[2024.05.08-21.18.39:101][ 8] ERROR!!! FAtlasSaveManager::LoadOperationSql: SQL database is corrupt and the save game is compromised! Exiting…

In the situation where this is the issue, we suggest restoring a backup from when the server was still working properly. Here are the steps on how to do it:

1. Make sure your server is stopped.
2. Then, navigate to your general settings
3. Once in the backup section, choose the latest backup.
4. Save the changes and restart your server!

In the case the selected server backup doesn’t work, try with an older one.

In-Game Filters

The map and game mode filters can also trouble the server find, so remember to always select the ‘ALL’ option.

Conclusion

There are many reasons why you may not be able to find your Nitrado ARK server, with some being more common than others. However, what’s more important is to identify the cause to fix it. Once you figure it out, the connection will be a piece of cake! After that, you’ll be back online to play with your friends in your ARK: Survival Ascended server in no time!

In cases where you’re having difficulties joining the ARK server, review this guide.

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