Support / FAQ


In most cases, your question has already been answered and is located in the Nitrado FAQs. To get to the solution faster, you can use the search function.
» to the FAQ

Nitrado Wiki

You can find useful information and configuration help in the Nitrado wiki.
» to the Nitrado wiki

Community Support Forum

Find answers with the help of the Nitrado community.
» to forum

Ticket / E-Mail Support

Use this form to send your request directly to the Nitrado staff.
» Continue

Phone Support

For a personal contact you can call the hotline. The number is available from Monday to Sunday from 10am to 9pm.

DE: +49 (0) 721 952 79079
German: daily 10:00 - 18:00 (CET/CEST)
English: 24/7

US: +1 775-577-7572
English: 24/7

Please ask your phone provider for the exact cost. The US number is a standard landline number in Reno, NV.